"Replicator's Quality Assurance Efforts Labeled - `A Triumph of Determination.'
Quality Levels for Sanyo-Verbatim CD Company Discs Dramatically Exceed Phillips/Sony
Color Book Standards"
Richmond, Indiana, March 5, 1996 - Sanyo-Verbatim CD Company confirmed today what many of its customers have
long known, that the replicator has consistently manufactured some of the
highest quality discs in the industry. Tests have shown the firm's Block
Error Rate (BLER) averaged under 10, giving the Sanyo-Verbatim CD Company
one of the lowest disc-error levels in the industry. This is confirmed by
Quality Assurance Manager Earl Wilkinson, "I have teams of top-notch Quality
Assurance Specialists working 24 hours a day whose sole job is to make sure
that the Sanyo-Verbatim CD Company's output far exceeds the industry's quality
averages and in fact maintains a position in that uppermost tier. An example
of this commitment is our 100% inspection of all manufactured discs. We
even have inspection equipment for our lacquer process. Also, our Quality
Assurance Teams verify that the source material that we receive on the front
end is mastered properly and that each replica contains the exact information
found in the source material. The result of all of the work of the Quality
Assurance Department as well as the entire Sanyo-Verbatim CD Company staff
is a CD that's sure to please!"
Chief Administrative Officer and Senior Vice President Hideo Nakai foresaw a time when successful players in the replicating business would be determined by the quality of the product they produced as well as the quality of the service they provided. With these most important characteristics in hand, he enacted a philosophy that was labeled Sanyo-Verbatim CD Company's Total Quality Commitment. This winning philosophy holds as its foundation a fierce commitment to offering only the highest levels of service to customers, while providing a product that is at the uppermost tier of quality standards for the industry. All at a fair price. Comments Nakai, "The most important thing we can offer a client is the peace-of-mind that comes with knowing that their replicating needs will be fulfilled on time and at an unbeatable level of quality. It's satisfying to know that this philosophy has translated into so many content and happy customers."
This Total Quality Commitment has translated into a very high level of customer satisfaction, in fact one of the highest in the industry. Tom Ryan, Senior Vice President of Business Development is enjoying the results of the philosophy. He comments, "I have rarely seen any corporate entity as driven as Sanyo-Verbatim CD Company to ensure that it's customers receive the best quality product in the industry. We have Quality Assurance teams review everything that enters and leaves our facilities, including as diverse items as the precise measurement of the jewel cases to be used for a CD-ROM order to the exact time duration to the second of a song on one of our compact discs. These steps that we take on behalf of our customers have resulted in clients who come back time and time again."
Sanyo-Verbatim CD Company, is a joint venture company that was formed in 1995 as a partnership between Sanyo Laser Products and Verbatim Corporation. Sanyo-Laser Products has been producing CD's since the early 1980's and Verbatim has over 25 years experience in the data storage markets. The company offers complete CD-ROM turnkey production services through strategic relationships for a wide range of production budgets. Sanyo-Verbatim CD Company offers complete pre-mastering, mastering, replication, graphics support, printing and duplication services to the CD-ROM, CD-Audio, CD-Graphic and CD-I markets. The company's Richmond, Indiana locale allows them the ability to reach 80% of the US major market within 48 hours and exports internationally to Europe, Canada, Australia and the Pacific Rim. Sanyo-Verbatim CD Company's long list of satisfied customers include everyone from start-up CD-ROM publishers to well established Fortune 500 companies. Sanyo Verbatim CD Company can be reached at 1767 Sheridan Street, Richmond, IN 47374. For further information, please contact Mary Campbell or Tom Ryan at 317-935-7574 or visit our World Wide Web site at http://www.sanyo-verbatim.com.